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Hardware Safety Precaution: If your device was exposed to liquid, exhibits battery swelling, or produces electrical burning smells, disconnect all power immediately. Do not attempt to charge or power on the device.

Jay Repair Technical Diagnostic Hub

Comprehensive hardware diagnostic suite for PC Desktops, Laptops, and Mobile Devices. Utilize our interactive troubleshooting wizard, review transparent list pricing, and inspect before & after repair transformations.

Standard Service & Repair Price List

All pricing listed in South African Rand (ZAR). Part replacement costs may vary by specific hardware model.

Book Repair Online
๐Ÿ“ฑ

Smartphones & Mobile

Android & iOS Hardware Repairs

๐Ÿ’ป

Laptops & Notebooks

Windows & Mac Notebook Services

๐Ÿ–ฅ๏ธ

Desktop PCs & Workstations

Custom Builds, Gaming PCs & Servers

Before & After Hardware Repairs

Real repair cases completed by Jay Repair engineering staff.

Device Diagnostic Wizard

Step-by-step diagnostic decision tree

DeviceCategorySymptomsQuestionsChecksAssessmentReport

1. Select your target device hardware:

2. Select the primary fault category:

3. Select specific observed behavior across devices:

๐Ÿง  AI Diagnostic Assistant

Ask the repair AI about the current fault

The AI interprets the selected device, symptom, answers and description, then returns a structured preliminary assessment. It only recommends safe, non-invasive checks.

Preliminary โ€ข
AI summary

Confidence
โš ๏ธ Safety flag: stop using the device and arrange professional inspection if the situation involves liquid, swelling, smoke, burning smell or unusual heat.
Likely causes
Safe next checks
Questions to narrow it down
Technician brief

AI output is advisory. Existing diagnostic rules and technician inspection remain authoritative.

4. Answer a few diagnostic questions:

These answers help narrow the likely fault without opening the device.

5. Safe first-line checks

Only perform checks that do not require opening the device.

Safety first: If there is liquid exposure, swelling, unusual heat, smoke, or a burning/electrical smell, stop using the device and arrange professional inspection.

Severity
Confidence
Checks Completed
Recommended Diagnostic Action Plan:

๐Ÿ” Affected Hardware / Component:

๐Ÿ›ก๏ธ Safety Precaution:

Est. Repair Time
Est. Repair Cost Range

๐Ÿงช Diagnostic Test Results

๐Ÿงฉ Likely Affected Components

๐Ÿ’ฐ Dynamic Repair Estimate

Parts
Labour
Diagnostic
Est. Total

Customer Summary

๐Ÿง  Repair Intelligence Center

Your Repair Case

A structured case built from the diagnostic evidence, customer information, device details and technician workflow.

Case reference
Readiness
Confidence
Workflow
Evidence

๐Ÿ”Ž What Changed?

Capture the event or change closest to when the problem began.

Optional

๐Ÿ•’ Symptom Timeline

A simple progression record for the technician.

No timeline events added yet.

๐Ÿ“ธ Diagnostic Evidence Locker

Keep customer-provided evidence associated with this diagnostic case.

No files attached yet.

๐Ÿ•ต๏ธ Diagnostic Hypotheses

Possible directions, not confirmed component failures.

๐Ÿ“˜ Repair Passport

This case can become part of the device's future repair history.

Device
Serial / asset
Warranty
Cases stored locally

๐Ÿ“ฆ Repair Case Readiness

Shows how much information is ready for handoff.

๐Ÿ”ง Technician Brief

A concise handoff generated from the current case.

Start here
Reported problem
Recommended verification
Preliminary information only; technician inspection remains authoritative.

๐Ÿ”— Repair Workflow Handoff

Saves the diagnostic case so the existing Jay Repair Shop workflow can use the information.

โ˜๏ธ Supabase connection status
Optional live database persistence for the existing repair workflow.
Last sync:
Important: this feature does not create a replacement website or separate customer tracking system. It prepares the diagnostic information for the existing Jay Repair Shop repair/ticket workflow.

Diagnostic Report

Preliminary diagnostic assessment โ€” final hardware findings may require technician inspection and testing.

Review the information before requesting service.

READY
Device:
Category:
Assessment:
Severity:
Estimated time:
Estimated cost:

๐Ÿ“Š Diagnostic History

No previous diagnostics in this browser session.

Add details for the repair team

๐Ÿ”ง Request / Book Repair

Contact Technical Support

Reach out directly to Jay Repair engineering staff.

Book Repair Online
Lead Developer

Lead Developer

Jay Repair Engineer
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Company Brand

Jay Repair Services
Company Team

Company Team

Support Specialists

Direct Communication Channels & Quick Query

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